Terms of Service

1. Introduction

These Terms of Service ("Terms") govern the use of the website and services provided by Advantage ("we," "us," or "our"). By accessing this website or engaging with our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or services.

2. Services Overview

Advantage provides paid advertising, campaign management, and performance optimization services, primarily for e-commerce businesses.

Any services provided to clients are subject to separate written agreements. These Terms apply generally to the use of our website and to preliminary engagement with our services.

3. No Guarantees

Advantage does not guarantee specific results, revenue outcomes, or advertising performance. Advertising outcomes depend on multiple factors beyond our control, including but not limited to product quality, pricing, demand, website performance, market conditions, and third-party platform policies.

4. Client Agreements

Where services are provided under a separate written agreement, such as a Client Service Agreement, the terms of that agreement shall govern the commercial relationship, including payment terms, compensation structure, and scope of work.

In the event of a conflict between these Terms and a signed agreement, the signed agreement shall prevail.

5. Payments & Refund Policy

Advantage currently operates on a performance-based compensation model. No upfront fees are charged unless explicitly agreed in writing.

Refunds:

• Fees earned based on performance or completed services are non-refundable.
• Disputes regarding performance calculations or invoicing must be raised in writing and will be reviewed based on available reporting and data.
• No refunds are provided for services already rendered or results already achieved.

6. Limitation of Liability

To the fullest extent permitted by law, Advantage shall not be liable for:

• Advertising platform outages, account restrictions, or policy changes
• Payment processor issues
• Client-side operational failures
• Inventory shortages, fulfillment issues, or website malfunctions
• Indirect, incidental, or consequential damages

Our total liability, if any, shall be limited to the amount paid to us for services during the applicable period.

7. Intellectual Property

All content on this website, including text, branding, and materials, is the property of Advantage unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

8. Confidentiality

Any non-public information shared during discussions or engagements will be treated as confidential unless disclosure is required by law or permitted by the relevant agreement.

9. Termination

We reserve the right to refuse or terminate access to our website or services at our discretion, including for misuse, misrepresentation, or violation of these Terms.

10. Third-Party Services

Our services may involve third-party platforms (e.g., advertising networks, analytics tools). We are not responsible for the policies, actions, or availability of these third-party services.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles.